Sentinel is built to minimize system downtime therefore reducing your business risk and maximising your competitiveness and profitability. Although specialising primarily in the financial sector Sentinel is used in a variety of diverse industries. If technology is vital to your business, whether your estate comprises of 50 or 100,000 nodes, then Sentinel is the consummate monitoring tool.

Sentinel monitors applications, computer systems, and networks throughout the enterprise. Its primary purpose is to enable operations staff to tell at a glance whether mission-critical systems are working properly and to therefore reduce business risk. If failures or other critical events are detected, Sentinel highlights the failed component or system on its display dashboard, and has the ability to notify the appropriate personnel immediately via its event notification technology. Problems are identified and reported in real time. The detailed state of various entities such as processes, computer resources, devices, and applications can be monitored, so that Sentinel can usually indicate not only that a component has failed, but also why. In many cases Sentinel can warn of imminent problems so that they can be corrected before a failure occurs.

Sentinel is configurable: the customer decides what is monitored and which events are significant. Sentinel is extensible, so that even custom applications with no existing monitoring hooks can be watched.The Sentinel display can show the state of an enterprise from a global perspective, or drill down to a detail level to look at the condition of individual machines or processes. The web based display is configurable and can be sliced any way imaginable; the display screens can be organized to meet your operational and business requirements whether it be by product, geographic location, physical network, application, customer, etc. The display is also the entry point to system tools, wizards, rule generation, status queries, and paging configuration.

Sentinel maintains a searchable event database, so that there is always a permanent record of all events that occur. This can be particularly useful when investigating outages as not only does it provide intelligence at the time of the incident but historical information can be retrieved from any day, week, or month prior to that. This information can then be used as part of your 'Root Cause Analysis' process and were possible additional rules can be added to Sentinel to close the loop and ensure that you never get bitten by the same issue again. Sentinel also includes a powerful reporting tool which can quickly display problem history and downtime reports and can be tailored to departmental and business requirements.